Terms and Conditions

By accessing or using Lumina Studio OS ("the Service"), operated by Strategia-X ("we," "us," or "our"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using the Service, you represent that you are at least 18 years of age, or if you are under 18, that you have obtained verifiable parental or guardian consent to use the Service. For users in the European Economic Area (EEA), the minimum age to consent to data processing is 16, or lower if your member state has set a different threshold under GDPR Article 8.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will provide at least 30 days' notice by email or through a prominent notice on the Service before the changes take effect. Your continued use of the Service after the effective date of any such changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date. We encourage you to review these Terms periodically.

Lumina Studio OS is a comprehensive creative platform that provides:

• Design Canvas: Professional graphic design tools with AI assistance
• Video Studio: Video editing and production capabilities
• AI Stock Generator: AI-powered image and video generation
• PDF Suite: PDF editing, conversion, and management
• Pro Photo: Advanced photo editing tools
• Brand Hub: Brand asset management
• Marketing Hub: Marketing content creation tools
• AI Assistant: Intelligent creative assistance
• Asset Hub: Centralized asset library and media management
• Analytics Dashboard: Usage tracking and project analytics
• Plugin System: Extensible plugin marketplace and management
• AI Workflows: Content Calendar, Design Variations, Design-to-Code Handoff, and Brand Guardian
• Team Workspaces: Shared workspaces with role-based permissions, shared brand kits, approval workflows, SSO/SAML, and audit logs (Team plans)

The Service may be updated, modified, or discontinued at any time. We will provide reasonable notice before discontinuing core features or the Service itself, and we will make commercially reasonable efforts to allow you to export your data before discontinuation.

3.1 Account Creation

To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. You agree not to disclose your password to any third party and to notify us immediately at [email protected] of any unauthorized use of your account.

3.3 Account Termination

We reserve the right to suspend or terminate your account for cause, including breach of these Terms, suspected fraud or abuse, or non-payment. Except in cases of suspected fraud or illegal activity, we will provide you with at least 14 days' notice and an opportunity to cure the breach before terminating your account. Upon termination, your right to use the Service will immediately cease.

3.4 Data Portability and Retention

Upon account termination, we will provide you with a reasonable period (at least 30 days) to export your User Content and personal data. After this period, we may delete your account data, subject to legal retention requirements. You may also request deletion of your personal data at any time in accordance with our Privacy Policy and applicable data protection laws, including the GDPR (Articles 15-20) and CCPA/CPRA (Cal. Civ. Code sections 1798.100-1798.199).

4.1 Subscription Plans

Lumina Studio OS offers the following subscription tiers: Free ($0/month), Starter ($12/month), Pro ($29/month), and Team ($79/month). Free plans have limited features and usage quotas. Paid plans unlock additional features, higher usage limits, and priority support. Plan details and pricing are subject to change with prior notice as described in Section 4.4.

4.2 Payment Terms

For paid subscriptions, you agree to pay all fees associated with your selected plan. Fees are billed in advance on a monthly or annual basis, depending on your subscription choice. All payments are processed through third-party payment processors, and your use of those services is subject to their terms and privacy policies.

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. We will send you a reminder notice at least 7 days before each renewal. You may cancel your subscription at any time through your account settings, and cancellation will take effect at the end of your current billing period.

4.4 Price Changes

We reserve the right to change our prices. If we change prices for your subscription, we will notify you at least 30 days before the change takes effect via email and through the Service. You will have the option to cancel before the new price applies. Your continued use of the Service after the price change takes effect constitutes your agreement to pay the new price.

4.5 Refund Policy

We offer a 14-day money-back guarantee for annual subscriptions. Monthly subscriptions are non-refundable except where required by applicable law. To request a refund, contact our support team at [email protected] within 14 days of your purchase. For users in the European Union, you have a 14-day right of withdrawal under the Consumer Rights Directive (Directive 2011/83/EU), starting from the date of purchase.

4.6 California Auto-Renewal Compliance

In accordance with California Business and Professions Code sections 17600-17606 (California Automatic Renewal Law), we provide clear and conspicuous disclosure of automatic renewal terms before you complete your purchase. You will receive an acknowledgment of your subscription that includes the renewal terms, cancellation policy, and instructions for canceling. You may cancel at any time through your account settings or by contacting [email protected].

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service in a manner consistent with any applicable laws and regulations, including data protection laws such as the GDPR and CCPA/CPRA.

5.2 Prohibited Activities

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe upon the intellectual property rights of others
• Upload or transmit viruses, malware, or other malicious code
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Use the Service to generate content that is illegal, harmful, or offensive
• Impersonate any person or entity
• Collect or store personal data about other users without their explicit consent and a lawful basis for processing under applicable data protection laws
• Use automated systems (bots, scrapers, crawlers) to access the Service without express written permission
• Resell, sublicense, or redistribute the Service without authorization
• Remove or alter any proprietary notices from the Service
• Circumvent or disable any content protection or access-control features of the Service

5.3 AI-Generated Content

When using AI features to generate content, you are responsible for ensuring that such content complies with applicable laws and does not infringe upon third-party rights. AI-generated content must not be used to create deepfakes, misleading content, or content that could harm individuals or groups. You acknowledge that AI-generated content may require human review and that you bear sole responsibility for verifying accuracy and legal compliance before publishing or distributing such content.

5.4 Enforcement

We reserve the right to investigate violations of these Terms and to take appropriate action, including removing content, suspending or terminating accounts, and cooperating with law enforcement. We will notify you of any enforcement action unless prohibited by law or where doing so could compromise an investigation.

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Strategia-X and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. The Lumina Studio name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Strategia-X.

6.2 Your Content

You retain all rights to the content you create using the Service ("User Content"). By uploading or creating content through the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or your account, except for copies made for backup or legal-compliance purposes, which will be deleted in accordance with our data retention schedule.

6.3 AI-Generated Content Ownership

Content generated using our AI tools is owned by you, subject to the following conditions:

• Free plan users: Limited commercial use rights
• Starter plan users: Standard commercial use rights
• Pro plan users: Full commercial use rights
• Team plan users: Full commercial use rights with extended licensing and team sharing

You acknowledge that AI-generated content may be similar to content generated for other users. We do not guarantee exclusivity of AI-generated output.

6.4 Feedback

Any feedback, suggestions, or ideas you voluntarily provide regarding the Service may be used by us without any obligation to compensate you. You are under no obligation to provide feedback.

6.5 Third-Party Content

The Service may include content from third parties, including templates, stock images, and fonts. Your use of such content is subject to the applicable third-party licenses, which will be identified within the Service.

7.1 Respect for Intellectual Property

We respect the intellectual property rights of others and expect our users to do the same. We respond to notices of alleged copyright infringement that comply with applicable law, including the Digital Millennium Copyright Act (17 U.S.C. section 512) ("DMCA").

7.2 Filing a DMCA Takedown Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Service, you may notify our designated copyright agent. Your notice must include:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing and where it is located on the Service, with enough detail for us to find it
• Your contact information, including your address, telephone number, and email address
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
• A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

7.3 Designated Copyright Agent

Send DMCA notices to:

Email: [email protected]
Subject line: DMCA Takedown Notice

7.4 Counter-Notification

If you believe that your content was removed or disabled by mistake or misidentification, you may file a counter-notification with our copyright agent containing:

• Your physical or electronic signature
• Identification of the material that has been removed or disabled and where it appeared before removal
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located, and that you will accept service of process from the person who provided the original DMCA notification

7.5 Repeat Infringers

In accordance with the DMCA, we will terminate the accounts of users who are determined to be repeat infringers. We also reserve the right to terminate the account of any user who infringes copyright, at our sole discretion.

8.1 Privacy Policy

Your privacy is important to us. Our Privacy Policy explains in detail how we collect, use, share, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference. By using the Service, you acknowledge that you have read and understood the Privacy Policy.

8.2 GDPR Compliance (European Economic Area Users)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK GDPR. Specifically:

• Lawful Basis: We process your personal data only where we have a lawful basis under GDPR Article 6(1), including consent, contractual necessity, legitimate interests, and legal obligations
• Data Subject Rights: You have the right to access, rectify, erase, restrict processing, data portability, and object to processing (GDPR Articles 15-22). You also have the right to withdraw consent at any time without affecting the lawfulness of prior processing
• Data Protection Officer: You may contact our data protection team at [email protected]
• Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority
• International Transfers: When we transfer personal data outside the EEA, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms

8.3 CCPA/CPRA Compliance (California Residents)

For California residents, we comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (Cal. Civ. Code sections 1798.100-1798.199). You have the right to:

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you (section 1798.100)
• Delete: Request deletion of your personal information, subject to certain exceptions (section 1798.105)
• Correct: Request correction of inaccurate personal information (section 1798.106)
• Opt Out: Opt out of the sale or sharing of personal information (section 1798.120). We do not sell personal information as defined under the CCPA/CPRA. We honor Global Privacy Control (GPC) signals as a valid opt-out request
• Non-Discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights (section 1798.125)

To exercise your rights, contact us at [email protected] or [email protected]. You may also designate an authorized agent to submit requests on your behalf.

8.4 Other U.S. State Privacy Laws

We also comply with applicable state privacy laws, including the Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CTDPA), Utah Consumer Privacy Act (UCPA), Texas Data Privacy and Security Act (TDPSA), Oregon Consumer Privacy Act (OCPA), and Montana Consumer Data Privacy Act (MCDPA). If you are a resident of one of these states, you may exercise your applicable rights by contacting us at [email protected].

8.5 Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.2+) and at rest, access controls, and regular security assessments to protect your data. In the event of a data breach affecting your personal information, we will notify you and applicable authorities as required by law, including within 72 hours under GDPR Article 33 and without unreasonable delay under the CCPA.

8.6 Third-Party Services

The Service may integrate with third-party services (including AI model providers and payment processors). Your use of such integrations is subject to the privacy policies and terms of those third parties. We require our service providers to maintain appropriate security measures and to process your data only as directed by us.

9.1 Service "As Is"

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. This disclaimer does not affect any statutory rights that cannot be waived or limited by contract, including consumer protection rights under EU Directive 2019/771 for users in the European Economic Area.

9.2 No Guarantee of Availability

We do not guarantee that the Service will be uninterrupted, secure, or error-free. We may experience hardware, software, or other problems that may result in downtime or data loss. We will make commercially reasonable efforts to maintain service availability and provide advance notice of scheduled maintenance.

9.3 AI Limitations

Our AI features may produce inaccurate, incomplete, or unexpected results. AI-generated content should not be relied upon for legal, medical, financial, or other professional advice. You are solely responsible for reviewing and verifying any AI-generated content before use, publication, or distribution.

9.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STRATEGIA-X, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law, including under mandatory consumer protection laws in the EEA, UK, or California.

9.5 Maximum Liability

Subject to Section 9.4, our total aggregate liability for any claims arising from your use of the Service shall not exceed the greater of (a) the amount you paid to us in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars ($100.00).

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Strategia-X, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Service
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any User Content you upload, post, or transmit through the Service
• Your negligent or wrongful conduct

We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses. We will notify you promptly of any such claim and will not settle any claim that imposes obligations on you without your prior consent.

Note for EEA/UK users: This indemnification clause applies only to the extent permitted by applicable consumer protection laws in your jurisdiction. Nothing in this section requires you to indemnify us for losses caused by our own negligence or breach.

11.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us at [email protected]. Upon termination, your right to use the Service will cease at the end of your current billing period. You will have at least 30 days to export your data before we delete your account.

11.2 Termination by Us

We may terminate or suspend your account in the following circumstances:

• For cause: Breach of these Terms, suspected fraudulent or illegal activity, or non-payment of fees. Except where immediate action is required (e.g., suspected fraud), we will provide at least 14 days' written notice and an opportunity to cure the breach
• Extended inactivity: Accounts inactive for more than 12 months may be subject to termination after 30 days' notice
• Legal requirements: Requests by law enforcement or government agencies, or where continued service would violate applicable law

11.3 Effect of Termination

Upon termination:

• All rights granted to you under these Terms will cease
• You must stop using the Service
• You will have 30 days to export your User Content and personal data
• After the export period, we may delete your account data (subject to legal retention requirements)
• Provisions that by their nature should survive termination will survive, including Sections 6 (Intellectual Property), 7 (Copyright/DMCA), 9 (Disclaimers), 10 (Indemnification), 12 (Governing Law), and 14 (Miscellaneous)

11.4 Data Deletion After Termination

Upon request, and subject to applicable legal retention requirements, we will delete your personal data within 30 days of account termination. This right applies regardless of whether you or we initiated the termination, and is provided in accordance with GDPR Article 17 (right to erasure) and CCPA section 1798.105 (right to delete).

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. For users in the European Economic Area or United Kingdom, mandatory local consumer protection laws will apply to the extent they provide greater protection than Delaware law.

12.2 Dispute Resolution

Any dispute arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiation for a period of at least 30 days. If negotiation fails, either party may initiate binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in English.

12.3 Exceptions to Arbitration

Notwithstanding Section 12.2, either party may: (a) bring an action in small claims court if the claim qualifies; (b) seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights; or (c) pursue claims that applicable law does not permit to be arbitrated. Users in the European Union retain the right to bring claims in the courts of their country of residence under Regulation (EU) 1215/2012 (Brussels I Recast).

12.4 Class Action Waiver

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. This waiver does not apply where prohibited by law, including for claims brought under California consumer protection statutes that expressly permit class actions.

12.5 Time Limitation

Any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after such claim or cause of action arose, unless a longer period is required by applicable law.

12.6 California Residents: Notice Under Cal. Civ. Code Section 1789.3

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210, to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

Strategia-X is committed to making Lumina Studio OS accessible to all users, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and are continually working to improve the accessibility of the Service.

Our accessibility efforts include:

• Keyboard navigation support throughout the Service
• Compatibility with common screen readers and assistive technologies
• Sufficient color contrast ratios meeting WCAG 2.1 AA standards
• Alternative text for images and media content
• Semantic HTML structure and ARIA landmarks

If you experience any accessibility barriers while using the Service, please contact us at [email protected] with details about the issue. We take accessibility feedback seriously and will work to address reported issues promptly.

Users who need assistance or accommodations may also reach out to [email protected] for help.

14.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and Strategia-X regarding the Service and supersede all prior agreements.

14.2 Severability

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Strategia-X.

14.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the assignee agrees to honor these Terms.

14.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, war, terrorism, riots, embargoes, acts of civil or military authorities, power outages, or internet service disruptions.

14.6 Notices

We may provide notices to you through the Service, by email to the address associated with your account, or by other reasonable means. You are responsible for keeping your contact information current. Notices to us should be sent to:

Email: [email protected]

14.7 Contact Information

For questions about these Terms, please contact us at:

• General inquiries: [email protected]
• Support and account issues: [email protected]
• DMCA and copyright notices: [email protected]
• Privacy and data protection: [email protected]